Job Description
Join California Hospitality Group as a Front Desk Agent and kickstart your career in hospitality with weekly pay and flexible shift schedules! We're seeking energetic professionals to deliver exceptional guest experiences at our premium Los Angeles location. Enjoy competitive hourly rates, comprehensive benefits, and a dynamic team environment where your contributions are valued. Perfect for career-driven individuals seeking stability and growth opportunities in California's thriving hospitality sector.
Responsibilities
- Check-in/check-out guests with efficiency and professionalism using PMS systems
- Manage reservations, room assignments, and billing inquiries
- Handle guest complaints with empathy and swift resolution
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Provide local area information and recommendations to guests
- Maintain a clean, organized front desk area
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency with reservation systems (e.g., Opera, Amadeus)
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic math and cash handling accuracy
- High school diploma or equivalent required
- Valid California driver's license preferred
- Multilingual abilities a plus