Job Description
Join our award-winning team at Grand Plaza Hotel in downtown Sacramento! We're urgently seeking passionate hospitality professionals to deliver exceptional guest experiences in our luxury property. With competitive compensation, comprehensive benefits, and growth opportunities, this is your chance to thrive in Sacramento's vibrant tourism scene. Apply today and become part of our renowned service culture!
Responsibilities
- Deliver exceptional guest service across front desk, housekeeping, and concierge roles
- Manage check-in/check-out procedures and reservation systems
- Maintain immaculate room standards and public areas
- Resolve guest inquiries promptly with personalized solutions
- Collaborate with cross-functional departments for seamless operations
- Adhere to safety protocols and brand standards
- Support event coordination and VIP guest handling
Qualifications
- Minimum 1 year hotel or hospitality experience required
- Strong communication and interpersonal skills
- Ability to work flexible schedules including nights/weekends
- Basic knowledge of PMS systems (Opera preferred)
- Valid California driver's license (if driving required)
- Food Handler/ServSafe certification (for food service roles)
- Ability to lift 25 lbs and stand for extended periods
- Positive attitude with problem-solving mindset