Job Description
Join our award-winning team at The Grand Arlington as a Front Desk Agent! We're seeking dynamic professionals to deliver exceptional guest experiences while enjoying weekly pay and competitive benefits. Perfect for hospitality enthusiasts seeking stable careers in Northern Virginia's thriving tourism sector.
Responsibilities
- Check in/out guests efficiently using property management systems
- Handle reservations, billing inquiries, and guest requests
- Maintain accurate room status and occupancy reports
- Process payments and manage cash drawer operations
- Coordinate with housekeeping and maintenance teams
- Resolve guest concerns with professionalism and empathy
Qualifications
- High school diploma or equivalent required
- 1+ years hotel or customer service experience preferred
- Strong communication and conflict resolution skills
- Proficiency in PMS systems (Opera/Micros a plus)
- Ability to work flexible shifts including weekends/holidays
- Basic math and cash handling aptitude
- Valid driver's license required