Job Description
Join our dynamic hospitality team as a Front Desk Agent and kickstart your career in customer service! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences at our premier San Antonio location. Enjoy comprehensive training, flexible scheduling, and growth opportunities within our award-winning hotel group. Perfect for recent graduates or career changers passionate about creating memorable stays.
Responsibilities
- Provide warm, professional guest check-in/check-out services
- Manage reservations and room assignments efficiently
- Answer multi-line phone calls and direct inquiries
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Resolve guest concerns with empathy and professionalism
- Utilize property management systems (training provided)
Qualifications
- No experience required – we provide full training!
- High school diploma or equivalent
- Outstanding communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic computer proficiency (typing skills helpful)
- Ability to stand for extended periods
- Positive attitude and problem-solving mindset
- Must be available for weekend/holiday shifts