Job Description
Join our dynamic hospitality team as a Front Desk Agent in Jacksonville, FL! We're seeking customer-focused professionals to deliver exceptional guest experiences while enjoying weekly pay and flexible shift schedules. This role is perfect for individuals who thrive in fast-paced environments and value work-life balance through predictable payment cycles. As the first point of contact, you'll be instrumental in creating memorable stays for our diverse clientele.
Responsibilities
- Manage check-in/check-out processes with efficiency and warmth
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate reservation records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services to enhance guest satisfaction
- Maintain clean and organized front desk area
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or hospitality experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Proficient with hotel management software
- Basic math and cash handling abilities