Job Description
Join our award-winning hospitality team as a Front Desk Agent and enjoy weekly pay opportunities in vibrant Baltimore, MD and Virginia! We're seeking energetic professionals to deliver exceptional guest experiences with shift work flexibility. Earn competitive wages while working in state-of-the-art facilities with growth opportunities. Perfect for career-driven individuals seeking stability and advancement in the hospitality industry. Apply today to start your journey with us!
Responsibilities
- Check-in/check-out guests efficiently using PMS systems
- Manage reservations and room assignments
- Handle guest inquiries and resolve complaints
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Assist with valet and concierge services
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality/customer service experience
- Proficiency in reservation systems (Opera, Fidelio)
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Valid driver's license for Virginia positions
- Basic computer literacy and math skills