Job Description
Join our dynamic hospitality team as a Front Desk Agent in Wichita, KS! We offer weekly pay, flexible shift work, and a supportive environment where your customer service excellence shines. Ideal for career-driven professionals seeking stability and growth opportunities in the heart of Kansas. Enjoy competitive compensation, comprehensive benefits, and the chance to become a cornerstone of our guest experience.
Responsibilities
- Manage guest check-in/check-out processes with precision and efficiency
- Handle reservations, inquiries, and payment transactions accurately
- Resolve guest concerns promptly and maintain service standards
- Collaborate with housekeeping and maintenance teams for seamless operations
- Uphold property security protocols and confidential guest information
- Process billing and manage cash/credit transactions
- Assist with event coordination and special requests
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- Minimum 1 year customer service or front desk experience
- Proficiency in reservation systems (e.g., Opera, PMS)
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic math and cash-handling accuracy
- Attention to detail and multitasking abilities
- Positive attitude and professional appearance