Job Description
Are you looking for a rewarding role in the hospitality industry with the flexibility of shift work? Metro Detroit Hospitality Solutions is seeking a professional and welcoming Front Desk Agent to join our team in Dearborn, Michigan.
We pride ourselves on providing exceptional guest experiences and offer our employees weekly pay for your hard work. If you have a positive attitude and enjoy working in a fast-paced environment, we want to meet you!
Responsibilities
- Greet guests warmly upon arrival and ensure a smooth check-in and check-out process.
- Manage incoming phone calls and emails with professionalism and efficiency.
- Handle cash transactions, process credit cards, and balance the daily deposit accurately.
- Monitor building security and access control systems to ensure safety.
- Assist guests with inquiries regarding local attractions, dining, and transportation.
- Maintain a clean and organized front desk area at all times.
Qualifications
- High school diploma or GED is required.
- Previous experience in a front desk or customer service role is preferred.
- Strong verbal communication and interpersonal skills.
- Ability to work flexible shifts, including nights, weekends, and holidays.
- Proficiency in Microsoft Office Suite and property management software is a plus.
- Reliable transportation is a must.