Job Description
Join our award-winning team at Grand Hotel Indianapolis and launch your hospitality career! We're seeking passionate individuals to deliver exceptional guest experiences in our luxury downtown property. No prior experience required – we provide comprehensive training and career advancement paths for motivated team members. Enjoy competitive pay, flexible scheduling, and a supportive work environment where your growth is our priority.
What We Offer:
- Comprehensive paid training program
- Health benefits and retirement plans
- Employee discounts on hotel services
- Clear career advancement opportunities
- Positive team culture with recognition programs
Responsibilities
- Deliver exceptional guest service during check-in/check-out processes
- Handle guest inquiries and resolve issues promptly
- Maintain cleanliness and order in lobby/public areas
- Process reservations and manage room assignments
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Complete shift reports and documentation accurately
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Positive attitude with service-oriented mindset
- Ability to work flexible shifts including weekends
- Basic computer literacy for reservation systems
- Physical ability to stand/walk for extended periods
- Willingness to learn hotel operations procedures
- No prior experience required - training provided