Job Description
Join our award-winning hospitality team and launch your career in the luxury hotel industry! Grand Plaza Hotels Indianapolis is seeking enthusiastic Full-Time Hotel Associates with no prior experience. We provide comprehensive paid training, competitive benefits, and growth opportunities for motivated individuals who excel in customer service and teamwork. Enjoy a dynamic work environment in downtown Indianapolis with modern amenities and a supportive team culture. Apply today to start your journey in hospitality!
Responsibilities
- Deliver exceptional guest experiences at check-in, check-out, and throughout their stay
- Manage room reservations and front desk operations with accuracy
- Assist with guest inquiries and resolve issues promptly
- Collaborate with housekeeping and maintenance teams for seamless operations
- Maintain cleanliness and organization of public areas
- Upsell hotel services and amenities to enhance guest satisfaction
- Follow safety protocols and emergency procedures
Qualifications
- No prior experience required - we train our team members!
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer literacy and comfort with reservation systems
- Positive attitude and passion for helping others
- Attention to detail and problem-solving abilities
- Must be able to stand for extended periods