Job Description
Join our award-winning team at Grand Hospitality Group, where we create unforgettable guest experiences every day. We're seeking passionate individuals to fill full-time hotel associate positions in Indianapolis. No prior experience is required – we provide comprehensive training to help you thrive in the hospitality industry. Enjoy competitive pay, flexible scheduling, and opportunities for growth within our luxury hotel chain. Perfect for career changers, recent graduates, or anyone looking to start a rewarding career in hospitality.
Responsibilities
- Deliver exceptional customer service to hotel guests during check-in, check-out, and throughout their stay
- Manage room reservations and ensure accurate guest information in our booking system
- Assist with daily housekeeping coordination and inventory management
- Handle guest inquiries and resolve issues promptly and professionally
- Collaborate with front desk, maintenance, and food service teams
- Uphold hotel cleanliness and safety standards in all public areas
- Process payments and manage cash handling procedures
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to work flexible shifts including evenings, weekends, and holidays
- Basic computer literacy and comfort with reservation systems
- Positive attitude and willingness to learn new skills
- Ability to stand for extended periods and lift up to 25 lbs
- Valid driver's license (if transportation to off-site events needed)
- Must pass background check and drug screening