Job Description
Launch your hospitality career with Grand Plaza Hotel Dallas! We're seeking passionate individuals for our full-time Front Desk Agent role—no experience required! Enjoy comprehensive training, competitive pay, and growth opportunities in one of America's most vibrant cities. Join our award-winning team where your dedication is rewarded with advancement paths and exceptional benefits.
Responsibilities
- Provide exceptional guest check-in/check-out services
- Manage reservations and room assignments
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Operate hotel management systems
- Uphold brand standards for cleanliness and professionalism
Qualifications
- No prior experience required—training provided
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work flexible shifts (evenings, weekends)
- Customer service mindset
- Attention to detail
- Positive attitude and teamwork spirit