Job Description
Join our award-winning luxury hotel chain as a Full-Time Hospitality Manager at our stunning San Diego waterfront property. We're seeking a passionate professional to elevate guest experiences while driving operational excellence in a dynamic coastal setting. Enjoy competitive benefits, career advancement opportunities, and work with a team committed to delivering exceptional service in America's Finest City.
Responsibilities
- Oversee daily hotel operations including front desk, housekeeping, and guest services
- Train and mentor staff on hospitality standards and brand protocols
- Resolve guest inquiries and implement service recovery procedures
- Collaborate with marketing team to develop guest loyalty programs
- Monitor budget performance and optimize operational efficiency
- Ensure compliance with health/safety regulations and brand standards
Qualifications
- 3+ years hotel management experience in luxury or boutique properties
- Proven leadership skills with staff development expertise
- Strong problem-solving and conflict resolution abilities
- Knowledge of PMS systems (Opera, Fidelio) and revenue management
- California Food Handler/ServSafe certification preferred
- Exceptional communication and multilingual skills a plus