Job Description
Join our award-winning luxury hotel in vibrant El Paso, TX! We're seeking an experienced Hotel Manager to lead our team and deliver exceptional guest experiences. Enjoy competitive benefits, career growth opportunities, and work in a city where hospitality meets rich culture.
Responsibilities
- Oversee daily hotel operations including front desk, housekeeping, and maintenance teams
- Develop and implement strategic initiatives to enhance guest satisfaction and revenue
- Manage departmental budgets, payroll, and inventory control systems
- Handle VIP guest requests and resolve escalated service issues promptly
- Coordinate with sales team for group bookings and event management
- Ensure strict compliance with health and safety regulations
- Mentor and train staff to maintain high service standards
Qualifications
- Bachelor's degree in Hospitality Management or related field
- 5+ years of hotel management experience in full-service properties
- Proven leadership skills with team management experience
- Strong financial acumen and P&L management expertise
- Excellent communication and conflict resolution abilities
- Knowledge of hotel management systems (Opera, etc.)
- Flexible availability including nights, weekends, and holidays
- Texas Food Handler/ServSafe certification preferred