Job Description
Join our award-winning hospitality team at Harbor View Resorts Tampa as a Front Desk Agent! We're seeking friendly, energetic individuals to create memorable guest experiences during weekend shifts. No prior experience required – we provide comprehensive training to ensure your success. Enjoy competitive pay, flexible weekend schedules, and a vibrant work culture in Tampa's premier waterfront location. Perfect for students or career changers seeking entry-level hospitality roles with growth opportunities.
Responsibilities
- Greet guests warmly and provide exceptional customer service at the front desk
- Manage check-in/check-out processes efficiently using hotel software
- Handle guest inquiries, requests, and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest needs
- Assist with reservations and room assignments
- Uphold brand standards and safety protocols
Qualifications
- No experience required – training provided
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to multitask in a fast-paced environment
- Professional appearance and positive attitude
- Weekend availability (Saturday/Sunday)
- Must be authorized to work in the US