Job Description
Lead Excellence in Hospitality
Pacific Heights Hospitality Group is currently seeking a dynamic and experienced Full Time Hotel Manager to oversee our premier San Diego property. We pride ourselves on delivering exceptional guest experiences and fostering a supportive environment for our staff.
In this pivotal role, you will manage all daily operations, ensuring that our standards of luxury and service remain unmatched. We offer a competitive salary package, comprehensive health benefits, and opportunities for career advancement within our growing portfolio.
Responsibilities
- Oversee all daily hotel operations, including front desk, housekeeping, and maintenance.
- Ensure the highest standards of cleanliness, comfort, and safety for all guests.
- Manage staff scheduling, training, and performance evaluations to foster a positive team culture.
- Handle high-level guest inquiries and resolve complex issues to maintain a 5-star reputation.
- Analyze financial reports and implement strategies to maximize revenue and control costs.
- Coordinate with vendors and contractors for property maintenance and renovations.
- Enforce company policies and local health and safety regulations.
Qualifications
- Minimum of 5 years of experience in hotel management or a related hospitality field.
- Strong leadership, communication, and interpersonal skills.
- Proficiency in property management software (e.g., Oracle Opera, Micros).
- Ability to work flexible shifts, including weekends, nights, and holidays.
- Bachelor's degree in Hospitality Management is preferred but not required.
- A valid Food Handler's and Alcohol Awareness certification.