Job Description
Are you a hospitality leader ready to make an impact in one of the most vibrant cities in the United States? The Austin Grand Hotel is seeking a dedicated Full-Time Hotel Manager to oversee our daily operations and ensure an unparalleled guest experience.
Join our elite team where your leadership will drive our reputation for excellence. We offer a competitive salary, comprehensive benefits, and a supportive work culture that values shift work flexibility and professional growth.
Responsibilities
- Oversee all daily hotel operations, including front desk, housekeeping, and maintenance.
- Manage and schedule staff for various shift work rotations to ensure 24/7 coverage.
- Ensure exceptional guest satisfaction through proactive problem-solving and personalized service.
- Monitor inventory levels and control operational costs to maximize profitability.
- Enforce strict health, safety, and security protocols across the property.
- Conduct regular staff training and performance reviews to foster team development.
- Coordinate with corporate management to meet annual revenue and occupancy goals.
Qualifications
- Minimum of 3 years of progressive experience in hotel management or supervisory roles.
- Proven ability to effectively manage shift work schedules and team dynamics.
- Strong knowledge of hospitality software and property management systems (PMS).
- Excellent communication and interpersonal skills with a focus on guest relations.
- High school diploma or GED required; Bachelor’s degree in Hospitality or Business preferred.
- Ability to work flexible hours, including nights, weekends, and holidays.