Job Description
Join our award-winning Louisville hotel team as a Full-Time Shift Worker! We're seeking energetic professionals to deliver exceptional guest experiences across our 24/7 operations. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment in downtown Louisville. Perfect for detail-oriented individuals who thrive in fast-paced hospitality settings.
Responsibilities
- Manage guest check-ins/check-outs with precision and warmth
- Operate reservation systems and handle billing inquiries
- Coordinate housekeeping and maintenance requests efficiently
- Monitor security protocols and emergency procedures
- Resolve guest complaints with professionalism and empathy
- Train new team members on hotel operations
- Maintain front desk cleanliness and organization
Qualifications
- Minimum 1 year hotel/hospitality experience required
- Flexible availability for day/evening/weekend shifts
- Proficiency in Opera or similar PMS software
- Strong conflict resolution and communication skills
- Basic cash handling and POS system knowledge
- High school diploma or equivalent
- Ability to stand for extended periods