Job Description
Join our award-winning team at Grand Hotel Milwaukee, where luxury meets Midwestern hospitality! We're seeking passionate individuals to fill critical full-time shift positions in our dynamic hotel environment. Enjoy competitive pay, comprehensive benefits, and opportunities for career advancement in Milwaukee's premier hospitality destination. Perfect for night owls and early risers alike, our flexible shift system ensures work-life balance while delivering exceptional guest experiences.
Responsibilities
- Provide exceptional guest service during check-in/check-out processes
- Manage room assignments and coordinate housekeeping operations
- Respond to guest inquiries and resolve service issues promptly
- Monitor security protocols and emergency procedures during shifts
- Collaborate with cross-functional teams for seamless operations
- Perform routine maintenance checks and report facility concerns
- Process payments and manage financial transactions accurately
Qualifications
- Minimum 1 year hotel/hospitality experience preferred
- Flexible availability including nights, weekends, and holidays
- Strong communication and conflict resolution skills
- Basic knowledge of PMS systems (Opera/Micros a plus)
- Ability to stand/walk for extended periods and lift 30 lbs
- Valid Wisconsin Food Handler's certification required
- High school diploma or equivalent required