Job Description
Join our award-winning team at Grand Bay Hotel & Suites, where hospitality meets excellence! We're seeking dedicated Full-Time Shift Workers to ensure seamless operations and exceptional guest experiences in the heart of Oakland. Enjoy competitive pay, comprehensive benefits, and a vibrant work environment in California's dynamic East Bay. Apply today to become part of our legacy of service excellence!
Responsibilities
- Deliver exceptional guest service across front desk, housekeeping, and concierge roles
- Manage check-in/check-out processes efficiently with attention to detail
- Coordinate with housekeeping and maintenance teams for room readiness
- Handle guest inquiries and resolve issues promptly with professionalism
- Maintain strict adherence to safety and sanitation protocols
- Assist with event setup and guest transportation coordination
- Complete shift reports and communicate operational updates
Qualifications
- Minimum 1 year hospitality or customer service experience
- Flexible availability to work evenings, weekends, and holidays
- Strong communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Basic knowledge of hotel management systems preferred
- Valid driver's license for airport shuttle duties
- High school diploma or equivalent required