Job Description
Join our award-winning luxury waterfront hotel in the heart of Long Beach! We're seeking passionate hospitality professionals to elevate our guest experience. As a key member of our team, you'll contribute to creating unforgettable memories while enjoying competitive benefits, career growth opportunities, and a vibrant work culture by the Pacific Ocean.
Responsibilities
- Deliver exceptional guest service across all hotel departments including front desk, housekeeping, and food & beverage
- Maintain immaculate facility standards and ensure compliance with safety protocols
- Handle guest inquiries and resolve issues promptly with a solutions-oriented approach
- Collaborate with cross-functional teams to ensure seamless operations
- Participate in inventory management and quality control procedures
- Uphold brand standards through personalized guest interactions
Qualifications
- Minimum 1 year hotel or luxury hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Valid California Food Handler's Card (for F&B roles)
- Basic computer proficiency with reservation systems
- Professional appearance and service-oriented mindset
- Ability to lift 25 lbs and stand for extended periods