Job Description
Join our award-winning downtown Nashville hotel as a Front Desk Agent and experience the rhythm of Music City! We're seeking energetic professionals to deliver exceptional guest experiences with our weekly pay option. Enjoy competitive benefits, career growth opportunities, and a vibrant team environment in the heart of Nashville's entertainment district. Perfect for hospitality professionals seeking stability and immediate compensation!
Responsibilities
- Handle guest check-in/check-out processes efficiently using PMS systems
- Manage reservations, room assignments, and billing inquiries
- Resolve guest concerns with professionalism and empathy
- Coordinate with housekeeping and maintenance departments
- Process payments and maintain accurate financial records
- Promote hotel services and local attractions to guests
Qualifications
- Minimum 1 year hotel front desk or customer service experience
- Proficiency in reservation systems (e.g., Opera, Sabre)
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including weekends/holidays
- Basic math and cash handling abilities
- High school diploma or equivalent required