Job Description
Join our award-winning luxury hotel in the heart of downtown Louisville! We're seeking passionate hospitality professionals to elevate our guest experience. Enjoy competitive benefits, career growth opportunities, and a vibrant work culture in Kentucky's premier hospitality destination.
What We Offer:
- Comprehensive health benefits package
- 401(k) with employer matching
- Employee discounts on hotel stays and dining
- Professional development programs
- Recognition and performance bonuses
Responsibilities
- Deliver exceptional guest service across all hotel departments
- Manage check-in/check-out procedures with precision
- Coordinate with housekeeping and maintenance teams
- Resolve guest inquiries and concerns promptly
- Uphold brand standards and safety protocols
- Assist in training new team members
- Collaborate with management during peak periods
Qualifications
- 2+ years hospitality or customer service experience
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Basic knowledge of hotel management systems
- Valid driver's license (preferred)
- High school diploma or equivalent required
- Ability to lift 25 lbs and stand for extended periods