Job Description
Join our award-winning luxury hotel in the heart of downtown Dallas! We're seeking passionate hospitality professionals to deliver exceptional guest experiences in a dynamic environment. As a key member of our team, you'll contribute to our reputation for excellence while enjoying competitive benefits and career growth opportunities.
Responsibilities
- Deliver outstanding guest service across all hotel departments
- Manage check-in/check-out procedures with precision
- Handle guest inquiries and resolve issues promptly
- Coordinate with housekeeping, maintenance, and food service teams
- Process payments and maintain accurate financial records
- Uphold brand standards and safety protocols
- Train and mentor new team members
Qualifications
- Minimum 2 years luxury hotel experience required
- Strong communication and problem-solving skills
- Flexible availability including nights, weekends, and holidays
- Proficiency in hotel management software (Opera preferred)
- Texas Food Handler certification (or obtain within 30 days)
- Ability to stand for extended periods and lift up to 25 lbs
- Bilingual (English/Spanish) preferred
- Valid Texas driver's license