Job Description
Join Wichita's premier luxury destination! Grand Plaza Hotel & Resort is seeking passionate hospitality professionals to elevate our guest experience. As a full-time team member, you'll become part of an award-winning environment committed to excellence. Enjoy competitive compensation, comprehensive benefits, and career growth opportunities in the heart of Kansas' vibrant hospitality scene.
Responsibilities
- Deliver exceptional guest service across all hotel departments
- Manage check-in/check-out procedures with precision
- Handle guest inquiries and resolve issues promptly
- Maintain cleanliness and operational standards
- Collaborate with cross-functional teams for seamless operations
- Adhere to brand safety and hygiene protocols
- Process payments and manage financial transactions
Qualifications
- Minimum 1 year hotel/hospitality experience required
- Strong communication and problem-solving skills
- Flexible schedule availability (nights/weekends/holidays)
- Valid Kansas hospitality certification preferred
- Ability to lift 25lbs and stand for extended periods
- Proficiency in property management systems
- Positive attitude and team-player mentality