Job Description
Join our award-winning team at Grand Hospitality Group! We're seeking passionate individuals to deliver exceptional guest experiences at our flagship Indianapolis location. No prior hotel experience required – we provide comprehensive training to help you thrive in the hospitality industry. Enjoy competitive pay, benefits, and career growth opportunities in a dynamic environment.
Why Join Us?
- Free on-site parking and meal discounts
- Health, dental, and vision insurance options
- Employee recognition programs
- Clear advancement pathways
Responsibilities
- Welcome and assist guests with check-in/check-out procedures
- Manage reservation systems and handle guest inquiries
- Maintain pristine lobby and common areas
- Coordinate with housekeeping and maintenance teams
- Process payments and manage cash drawer operations
- Resolve guest concerns with professionalism and empathy
- Participate in daily team briefings and training sessions
Qualifications
- No experience required – training provided
- Exceptional customer service mindset
- Strong communication and interpersonal skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic computer literacy and comfort with reservation systems
- Attention to detail and problem-solving abilities
- Valid Indiana driver's license (if required for errands)
- Ability to stand for extended periods