Job Description
We are looking for a visionary leader to oversee the daily operations of The Omaha Grand Hotel. As a premier hospitality destination in the heart of the Midwest, we pride ourselves on delivering exceptional guest experiences and maintaining the highest standards of service. The ideal candidate will possess a passion for hospitality, a keen business acumen, and the ability to foster a positive work environment for our dedicated team.
In this pivotal role, you will be responsible for driving revenue, ensuring operational excellence, and representing the hotel to our guests and community. If you are a results-oriented professional ready to take the next step in your career, we want to hear from you.
Responsibilities
- Oversee all daily hotel operations, including front office, housekeeping, food & beverage, and maintenance.
- Develop and implement strategic plans to drive revenue growth and maximize profitability.
- Ensure the highest standards of guest satisfaction by actively managing guest feedback and resolving issues promptly.
- Manage the budget, financial reporting, and forecasting to ensure the hotel meets its financial targets.
- Recruit, train, and mentor staff to maintain a high-performance culture.
- Coordinate with the sales and marketing team to promote the hotel and secure corporate contracts.
- Enforce all company policies, procedures, and safety standards.
Qualifications
- Minimum of 5 years of experience in hotel management or a related field.
- Proven track record of successful financial management and budget oversight.
- Strong leadership skills with the ability to inspire and develop a diverse team.
- Excellent communication and interpersonal skills.
- Familiarity with Property Management Systems (PMS) such as Opera or Micros.
- Flexibility to work weekends, holidays, and evenings as required.
- A valid driver's license is preferred.