Job Description
Are you a visionary leader in the hospitality industry looking for an immediate opportunity to drive excellence? Grand Horizon Hotels & Resorts is seeking a highly motivated General Manager to oversee our premium property in Columbus, Ohio.
We are dedicated to providing world-class service and creating memorable experiences for our guests. As a General Manager, you will be at the helm of operations, ensuring financial targets are met while maintaining the highest standards of guest satisfaction. Join a team that values innovation, integrity, and professional growth.
Why Join Us?
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- Generous employee discount and paid time off.
- Access to top-tier hospitality training programs.
Responsibilities
- Oversee all daily operations, including front desk, housekeeping, food and beverage, and maintenance.
- Manage the P&L (Profit and Loss) statement, ensuring profitability through cost control and revenue generation.
- Recruit, train, and mentor a diverse team of hospitality professionals.
- Develop and implement strategic marketing plans to maximize occupancy and RevPAR.
- Ensure 100% compliance with all local, state, and federal regulations and company policies.
- Resolve complex guest complaints with empathy and efficiency to ensure loyalty.
- Conduct regular staff meetings to communicate updates and foster a positive culture.
Qualifications
- Minimum of 5 years of progressive leadership experience in the hotel industry.
- Proven experience in managing P&L and driving revenue growth.
- Strong knowledge of hotel management systems (e.g., Opera, Micros).
- Excellent verbal and written communication skills.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Bachelor's degree in Hospitality Management or Business Administration preferred.