Job Description
Join our award-winning hospitality team at Seaside Hotel & Resort! We're seeking enthusiastic Guest Service Associates to create memorable experiences for our guests. No prior experience needed – we provide comprehensive training to launch your career in the vibrant tourism industry of Portland, NC. Enjoy competitive pay, flexible scheduling, and a supportive work environment.
Responsibilities
- Deliver exceptional customer service at the front desk and throughout guest interactions
- Manage check-in/check-out processes efficiently and accurately
- Address guest inquiries and resolve concerns promptly
- Collaborate with housekeeping and maintenance teams to ensure smooth operations
- Process payments and maintain financial transaction records
- Assist with event setup and guest amenities coordination
Qualifications
- High school diploma or equivalent (no experience required)
- Strong communication and interpersonal skills
- Ability to work flexible hours including weekends and holidays
- Basic computer proficiency for reservation systems
- Positive attitude and willingness to learn
- Attention to detail and problem-solving abilities
- Valid driver's license preferred