Job Description
Join our award-winning team at Sunshine Hospitality Group and launch your career in luxury hospitality! We're seeking passionate individuals to deliver exceptional guest experiences at our flagship property overlooking San Diego Bay. No prior experience required – we provide comprehensive training to develop your skills in guest relations, operations, and teamwork. Enjoy competitive pay, career advancement opportunities, and a vibrant work environment in America's Finest City. Perfect for recent graduates or career changers!
Responsibilities
- Deliver warm, personalized check-in/check-out experiences for hotel guests
- Manage reservations and inquiries via phone, email, and in-person
- Process payments accurately using hotel management systems
- Coordinate with housekeeping, maintenance, and dining teams
- Resolve guest concerns promptly and professionally
- Maintain immaculate front desk and lobby areas
- Assist with luggage and guest requests
- Participate in daily team briefings and training sessions
Qualifications
- High school diploma or equivalent (required)
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer proficiency (MS Office, reservation systems)
- Positive attitude and passion for service excellence
- Must be authorized to work in the United States
- No hospitality experience necessary – training provided!