Job Description
Join the vibrant energy of Las Vegas hospitality at The Grand Oasis Hotel! We're seeking dynamic Guest Services Agents to deliver exceptional guest experiences during our high-demand shift schedules. This role is perfect for night owls and early risers who thrive in fast-paced environments. Enjoy competitive pay, flexible shift options, and opportunities for growth within our award-winning team. Work where excitement never sleeps!
Responsibilities
- Check-in/out guests efficiently with warm professionalism
- Manage reservations and room assignments accurately
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain financial records
- Collaborate with housekeeping and security teams
- Execute emergency protocols during shift changes
- Maintain lobby ambiance and security standards
Qualifications
- 1+ years hospitality or customer service experience
- Flexible availability for day/night/weekend shifts
- Strong multitasking and problem-solving skills
- Basic computer proficiency (PMS systems preferred)
- Ability to stand for extended periods
- Nevada Gaming License (if applicable)
- Valid work authorization in the US