Job Description
Join Sacramento's premier hospitality destination! Grand River Hotel & Spa is seeking passionate Guest Services Associates to deliver exceptional experiences to our guests. No prior experience required—we provide comprehensive training to launch your hospitality career. Enjoy competitive pay, flexible scheduling, and growth opportunities in a dynamic environment. Become part of our award-winning team dedicated to creating memorable stays in the heart of California's capital!
Responsibilities
- Check in/out guests with efficiency and warm hospitality
- Manage reservations and handle guest inquiries
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Resolve guest concerns promptly and professionally
- Operate hotel management systems
- Uphold brand standards and safety protocols
- Assist with luggage and guest services as needed
Qualifications
- No experience required - training provided!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced setting
- Basic computer literacy
- Positive attitude and customer service mindset
- Reliable transportation to work
- Ability to work evenings, weekends, and holidays