Job Description
Launch your hospitality career with no experience required! Harborview Hotels & Resorts is seeking enthusiastic Guest Services Associates to join our dynamic team in beautiful San Diego. We provide comprehensive training and career growth opportunities in the heart of America's Finest City.
As a valued team member, you'll deliver exceptional guest experiences while working in a vibrant, fast-paced environment. Perfect for career changers, recent graduates, and individuals new to the workforce. Enjoy competitive pay, benefits, and the chance to build lifelong skills in customer service and hospitality.
Responsibilities
- Provide warm, professional guest check-in/check-out services
- Manage reservations and room assignments efficiently
- Address guest inquiries and resolve service concerns
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards for cleanliness and safety protocols
- Assist with luggage handling and valet services
- Participate in daily team briefings and training sessions
Qualifications
- No prior experience required – we train our team!
- High school diploma or equivalent (preferred)
- Excellent communication and interpersonal skills
- Strong problem-solving abilities with a positive attitude
- Ability to work flexible shifts including weekends/holidays
- Basic computer proficiency (Microsoft Office applications)
- Attention to detail and organizational aptitude
- Valid work authorization for employment in the US