Job Description
Embark on an exciting hospitality career with Luxury Hospitality Group! We're seeking passionate Guest Services Associates to deliver exceptional guest experiences at our premier Austin hotel. No prior experience required – we provide comprehensive training to launch your career in luxury hospitality. Join our award-winning team where growth opportunities, competitive benefits, and a vibrant work culture await. Perfect for recent graduates or career changers seeking dynamic entry-level opportunities in Texas's thriving hospitality scene.
Responsibilities
- Deliver warm, personalized check-in/check-out experiences to all guests
- Efficiently manage room reservations and occupancy systems
- Resolve guest inquiries and concerns with exceptional service
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain accurate financial records
- Market hotel amenities and local attractions to enhance guest stays
- Maintain pristine front desk appearance and organization
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Customer service mindset with problem-solving abilities
- Basic computer proficiency with reservation systems
- Ability to work flexible shifts including nights/weekends
- Positive attitude and team player mentality
- Detail-oriented with organizational skills
- Must be authorized to work in the US