Job Description
Join our award-winning team at the Grand Orlando Resort and kickstart your hospitality career! We're seeking enthusiastic Guest Services Associates to create memorable experiences for our international guests. No prior experience required – we provide comprehensive training to help you thrive in a dynamic, fast-paced environment. Enjoy competitive pay, flexible scheduling, and opportunities for career advancement within our growing portfolio of Florida properties.
Responsibilities
- Greet and assist guests with check-in/check-out procedures
- Manage reservations and address guest inquiries
- Maintain pristine lobby and public area standards
- Coordinate with housekeeping and maintenance teams
- Process payments and manage cash handling
- Resolve guest concerns with professionalism
- Operate hotel management systems
Qualifications
- No experience required – open to all backgrounds
- Exceptional communication and interpersonal skills
- Ability to work flexible shifts including weekends
- Basic computer literacy
- Positive attitude and problem-solving mindset
- Ability to stand for extended periods
- Team player with service-oriented approach
- Must be 18+ years old