Job Description
Launch your hospitality career in El Paso! Sunset Plaza Hotel is seeking enthusiastic Guest Services Associates to deliver exceptional guest experiences. No prior experience required—full training provided. Join our award-winning team in the heart of downtown El Paso and grow your career in a supportive environment with competitive benefits and advancement opportunities.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments
- Respond to guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Assist with valet services and luggage handling
- Uphold brand standards for cleanliness and professionalism
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and customer service skills
- Basic computer proficiency
- Ability to stand for extended periods
- Flexibility to work nights/weekends/holidays
- Valid Texas driver's license preferred
- Bilingual English/Spanish highly desirable
- Positive attitude and willingness to learn