Job Description
Join our award-winning team at Georgia Grand Hotel and kickstart your hospitality career! We're seeking enthusiastic Guest Service Representatives to deliver exceptional guest experiences in our luxury property. No prior experience required – we provide comprehensive training. Enjoy competitive pay, flexible scheduling, and opportunities for career growth in Illinois' premier hospitality destination.
Responsibilities
- Welcoming guests with genuine warmth and professionalism
- Managing check-in/check-out procedures efficiently
- Handling guest inquiries and resolving concerns promptly
- Processing payments and maintaining accurate records
- Coordinating with housekeeping and maintenance teams
- Upholding hotel standards for cleanliness and safety
- Assisting with event setup and guest amenities
Qualifications
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Basic computer proficiency
- Punctual and reliable work ethic
- Ability to stand for extended periods
- Positive attitude and customer focus
- Must be 18+ years old