Job Description
Join our dynamic team as a Front Desk Agent and be the welcoming face of our premium hospitality venue in Portland! We're seeking energetic individuals to deliver exceptional guest experiences during night shifts. No prior experience required – we provide comprehensive training to set you up for success. Enjoy competitive pay, flexible scheduling, and opportunities for career advancement in a supportive environment.
What We Offer:
- Competitive hourly wage plus performance incentives
- Comprehensive paid training program
- Health benefits and retirement plans
- Employee discounts on venue services
- Supportive team culture with growth opportunities
Responsibilities
- Efficiently check guests in/out using our property management system
- Manage reservations and room assignments with precision
- Respond to guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams
- Perform nightly audits and report discrepancies
- Maintain a clean, organized front desk environment
Qualifications
- No experience required – open to career changers and recent graduates
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency with ability to learn systems quickly
- Ability to work independently and as part of a team
- Flexibility to work nights, weekends, and holidays
- Valid Oregon driver's license (if required for errands)