Job Description
Join our dynamic hospitality team at Luxury Stays Hotels Fort Worth! We're seeking energetic Guest Services Representatives to deliver exceptional guest experiences during evening, overnight, and weekend shifts. This entry-level role is your gateway to a rewarding career in the luxury hospitality industry, offering comprehensive training and growth opportunities. Enjoy competitive pay, flexible scheduling, and a vibrant work environment in the heart of Fort Worth's cultural district.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Monitor security systems and enforce access protocols
- Assist with valet and concierge services as needed
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Ability to work flexible shifts including nights/weekends
- Strong communication and problem-solving skills
- Basic computer proficiency with MS Office
- Valid Texas driver's license (for valet duties)
- Ability to stand for extended periods
- Professional appearance and demeanor