Job Description
Embark on an exciting hospitality career in the heart of New Orleans with French Quarter Hospitality Group! We're seeking passionate individuals to join our award-winning team at The Orleans Grand Hotel. As a Hospitality Associate, you'll deliver exceptional guest experiences while immersing yourself in the vibrant culture of the Big Easy. Enjoy competitive pay, comprehensive benefits, and growth opportunities in one of America's most iconic destinations. No prior experience required – we provide all training!
Responsibilities
- Provide exceptional guest check-in/check-out service with warm hospitality
- Manage reservations and room assignments using our property management system
- Address guest inquiries and resolve concerns promptly
- Collaborate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain accurate financial records
- Uphold brand standards and cleanliness protocols
- Participate in daily team briefings and training sessions
Qualifications
- High school diploma or equivalent (GED)
- Customer service experience preferred but not required
- Strong communication and interpersonal skills
- Ability to work flexible hours including nights/weekends/holidays
- Basic computer literacy and comfort with digital systems
- Positive attitude and team player mentality
- Valid Louisiana driver's license (if transportation needed)
- Ability to stand for extended periods