Job Description
Join our award-winning team at Grand Ohio Hotels! We're seeking enthusiastic Hospitality Associates to deliver exceptional guest experiences. No prior experience required – we provide comprehensive paid training and career growth opportunities. Enjoy competitive pay, flexible scheduling, and a supportive work environment in Columbus' premier downtown hotel.
Perfect for career changers, recent graduates, or those entering the workforce! Our team thrives on creating memorable stays through attention to detail and genuine hospitality.
Responsibilities
- Deliver warm welcome and check-in/out services to hotel guests
- Manage reservations and guest inquiries via phone/digital channels
- Assist with luggage handling and room readiness coordination
- Process payments and maintain accurate guest records
- Collaborate with housekeeping and maintenance teams
- Resolve guest concerns promptly and professionally
- Uphold brand standards and safety protocols
Qualifications
- No prior hotel experience required
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency (training provided)
- Ability to work flexible shifts including weekends
- Positive attitude and problem-solving mindset
- Reliable transportation to downtown location
- Must pass background check and drug screening