Job Description
Join our award-winning team at Grand Horizon Hotels and launch your hospitality career in sunny Miami! We're seeking passionate individuals to deliver exceptional guest experiences while gaining industry skills. Enjoy competitive pay, comprehensive training, and growth opportunities within our luxury hotel chain. Perfect for career changers and recent graduates!
Responsibilities
- Provide exceptional front desk service including check-in/out and guest inquiries
- Manage reservations and room assignments using our property management system
- Coordinate with housekeeping and maintenance teams for guest requests
- Process payments and maintain accurate financial records
- Uphold brand standards for cleanliness and guest satisfaction
- Assist with event setup and concierge services as needed
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving abilities
- Basic computer literacy and POS system knowledge
- Flexible availability including nights/weekends/holidays
- Positive attitude and teamwork mindset
- Ability to stand for extended periods