Job Description
Join Oakland's premier hospitality destination as a Hospitality Associate! We're seeking energetic individuals to deliver exceptional guest experiences at our downtown landmark hotel. No prior experience required – we provide comprehensive training and career advancement opportunities. Enjoy competitive pay, flexible scheduling, and a vibrant team environment in the heart of Oakland's thriving arts and culture scene. Perfect for career starters seeking growth in the hospitality industry.
Responsibilities
- Deliver outstanding guest service across front desk, concierge, and dining operations
- Manage check-in/check-out procedures and guest inquiries with professionalism
- Coordinate with housekeeping and maintenance teams to ensure seamless operations
- Process payments and maintain accurate transaction records
- Uphold strict cleanliness and safety standards in all public areas
- Support event setup and guest functions as needed
- Collaborate with cross-departmental teams to resolve guest concerns
Qualifications
- High school diploma or equivalent (current students welcome)
- Positive attitude with strong communication skills
- Ability to stand/walk for extended periods
- Basic computer literacy and comfort with reservation systems
- Flexible availability including weekends and holidays
- Valid California driver's license preferred
- Attention to detail and problem-solving abilities
- Team player with willingness to learn new skills