Job Description
Join Detroit Grand Hotel and thrive in a fast-paced hospitality environment with weekly pay and flexible shift schedules! We're seeking passionate individuals to deliver exceptional guest experiences while enjoying consistent paychecks and career growth opportunities. Our commitment to employee well-being includes competitive wages, comprehensive training, and a supportive team culture. Perfect for those seeking stability in the heart of Detroit's vibrant downtown.
Responsibilities
- Deliver exceptional guest service through check-in/check-out processes and room service assistance
- Operate hotel systems efficiently including reservation software and point-of-sale terminals
- Maintain cleanliness and safety standards in guest areas and back-of-house operations
- Collaborate with cross-functional teams to ensure seamless shift transitions
- Handle guest inquiries and resolve issues promptly to maintain high satisfaction rates
- Adhere to all hotel policies and health/safety regulations
- Assist with inventory management and supply restocking
Qualifications
- Minimum 1 year experience in hospitality or customer service role
- Flexible availability including nights, weekends, and holidays
- Strong communication and problem-solving skills
- Ability to stand/walk for extended periods and lift up to 30 lbs
- Basic computer literacy and comfort with digital systems
- Valid Michigan driver's license (if required for errands)
- Ability to work in a fast-paced environment with changing priorities
- Positive attitude and commitment to teamwork