Job Description
Join the Grand Plaza Hotel Chicago as a Hospitality Associate and launch your career in luxury hospitality! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences in our vibrant downtown location. Enjoy competitive pay, comprehensive training, and opportunities for growth within our award-winning team. Be part of Chicago's premier hospitality destination where every shift brings new connections and rewarding challenges.
Responsibilities
- Provide warm, professional guest check-in/check-out services
- Manage reservations and room status via hotel systems
- Assist guests with inquiries and special requests
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate transaction records
- Uphold brand standards and cleanliness protocols
- Participate in daily team briefings and training sessions
Qualifications
- No prior experience required - we train all associates!
- High school diploma or equivalent preferred
- Exceptional communication and customer service skills
- Ability to stand/walk for extended periods
- Basic computer literacy
- Flexible schedule availability (evenings/weekends)
- Positive attitude and teamwork mindset
- Attention to detail and problem-solving abilities