Job Description
Join our award-winning team at Grand Hospitality Group and launch your career in luxury hospitality! We're seeking energetic individuals to deliver exceptional guest experiences at our flagship property in downtown Raleigh. This entry-level position offers paid training, flexible shift scheduling, and clear pathways for advancement. Enjoy competitive benefits including employee discounts, meal plans, and professional development programs. Perfect for students and career changers seeking dynamic, people-focused work in a thriving urban environment.
Responsibilities
- Deliver exceptional customer service across front desk, housekeeping, and food service operations
- Manage check-in/check-out procedures with attention to detail
- Maintain cleanliness standards in guest rooms and public areas
- Assist with event setup and guest requests during peak shifts
- Collaborate with cross-functional teams to ensure seamless operations
- Handle cash transactions and basic administrative tasks
- Adhere to safety protocols and emergency procedures
Qualifications
- High school diploma or equivalent required
- Previous hospitality experience preferred but not required
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic math and cash handling abilities
- Physical stamina to stand/walk for extended periods
- Valid driver's license and reliable transportation
- Must pass background check and drug screening