Job Description
Join Sunshine Hospitality Group, Miami's premier luxury hotel chain, and accelerate your career with our revolutionary daily pay program! We're seeking dynamic Hospitality Associates to deliver exceptional guest experiences while enjoying financial flexibility. As part of our award-winning team, you'll work in a vibrant, fast-paced environment where your contributions are recognized and rewarded daily. We offer competitive compensation, comprehensive benefits, and growth opportunities within our expanding portfolio of premium properties.
Why Work With Us?
• Same-day pay for all shifts
• Free employee accommodation options
• Career advancement programs
• Premium health benefits
• Exclusive staff discounts
Responsibilities
- Deliver exceptional guest service across front desk, concierge, and housekeeping functions
- Process check-ins/checkouts efficiently using PMS systems
- Resolve guest inquiries and complaints with professionalism
- Collaborate with housekeeping and maintenance teams for seamless operations
- Upsell premium services and amenities to enhance guest experiences
- Maintain strict adherence to safety and sanitation protocols
- Participate in daily briefings and training sessions
Qualifications
- Minimum 1 year hospitality or customer service experience
- Flexible availability including nights, weekends, and holidays
- Strong communication and problem-solving skills
- Ability to multitask in high-pressure environments
- Basic computer proficiency with reservation systems
- Valid Florida driver's license (for property transfers)
- Food Handler's certification preferred