Job Description
Join our award-winning hotel chain as a Hospitality Associate! No experience needed - we provide comprehensive training to launch your career in premium hospitality. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our luxury properties across Ohio and New York.
Why Work With Us?
- Industry-leading benefits package (health/dental/vision)
- Tuition reimbursement programs
- Complimentary hotel stays nationwide
- Recognition programs for top performers
Responsibilities
- Deliver exceptional guest experiences through front desk operations
- Manage reservations and check-in/check-out procedures
- Handle guest inquiries and resolve service issues
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate financial records
- Uphold brand standards in cleanliness and presentation
- Participate in daily team briefings and training sessions
Qualifications
- High school diploma or equivalent required
- Strong customer service orientation
- Basic computer proficiency (MS Office, reservation systems)
- Ability to work flexible shifts (evenings, weekends, holidays)
- Excellent communication and problem-solving skills
- Positive attitude and team player mentality
- Valid driver's license preferred
- Willingness to relocate within Ohio/NY network