Job Description
Join our award-winning team at the Grand Dallas Hotel as a Hospitality Associate! We're seeking passionate individuals eager to start their hospitality careers with comprehensive training provided. No prior experience required - we invest in our people! Enjoy competitive pay, flexible scheduling, and growth opportunities within our luxury downtown property. Work in a dynamic environment where your smile and dedication create unforgettable guest experiences.
Responsibilities
- Provide exceptional guest check-in/check-out services
- Manage reservations and room assignments
- Address guest inquiries with professionalism
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards in all guest interactions
- Assist with valet and concierge services
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to work flexible hours including nights/weekends
- Basic computer literacy
- Positive attitude and customer service mindset
- Reliable transportation to downtown Dallas
- Willingness to learn hotel systems and procedures
- Ability to stand for extended periods