Job Description
Launch your hospitality career with no prior experience! Milwaukee Grand Hotel is seeking enthusiastic individuals to join our guest experience team. We provide comprehensive paid training and career advancement opportunities for motivated team players. Enjoy competitive pay, benefits, and a dynamic work environment in downtown Milwaukee. Perfect for recent graduates or career changers looking to enter the thriving hospitality industry.
Responsibilities
- Deliver exceptional guest service at check-in/check-out and throughout the property
- Manage reservation systems and process payments accurately
- Address guest inquiries and resolve service issues promptly
- Collaborate with housekeeping and maintenance teams for smooth operations
- Maintain cleanliness and organization of public areas
- Support event setup and special guest requests
- Adhere to all safety and sanitation protocols
Qualifications
- No prior experience required - we provide full training!
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to work flexible shifts including evenings/weekends
- Basic computer proficiency
- Positive attitude and willingness to learn
- Attention to detail and problem-solving abilities
- Must be authorized to work in the United States